Hollywin Casino Loyalty Program: How Points and Rewards Work
The Hollywin Casino Loyalty Program gives you two types of Complimentary Points as you play slots. You can use one type to move through loyalty levels and redeem the other in the Bonus Shop for bonuses or real-world items.
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How the loyalty programme works for Australian players
The loyalty programme is built around points earned from slot play. Hollywin in Australia separates these points into Complimentary Points, known as CP, and Redeemable Complimentary Points, or RCP. They are both earned while playing slots, but they do different jobs.
In this article
CP helps you unlock higher loyalty levels. RCP is the spendable balance for the Bonus Shop, where you can exchange points for bonuses or real-world items. So, in simple terms, CP tracks your progress, while RCP gives you something to redeem.
Two point balances, two uses
CP: used to unlock higher loyalty levels. RCP: redeemed in the Bonus Shop for bonuses or real-world items.
| Point type | How you earn it | What it does |
|---|---|---|
| Complimentary Points (CP) | 1 CP per €5 wagered on slots | Helps unlock higher loyalty levels |
| Redeemable Complimentary Points (RCP) | 1 RCP per €5 wagered on slots | Can be exchanged in the Bonus Shop |
How many points you earn from slot wagering
The earning rate is 1 CP and 1 RCP for every €5 wagered on slots. This is based on the amount wagered, rather than the result of the spin. A winning spin and a losing spin both count towards the wagering amount when the play is on slots.
For example, €25 in slot wagers would produce 5 CP and 5 RCP at the stated rate. €100 in slot wagers would produce 20 CP and 20 RCP. The calculation is straightforward, but keep in mind that the points are tied to slot wagering.
- €5 wagered on slots earns 1 CP and 1 RCP.
- €25 wagered on slots earns 5 CP and 5 RCP.
- €100 wagered on slots earns 20 CP and 20 RCP.
- CP and RCP are tracked separately because they have different uses.
Track the wagering amount, not just your balance
Points are linked to the amount wagered on slots. A larger balance does not automatically mean more points unless you are placing qualifying slot wagers.
What you can do with CP as you move up
Complimentary Points are progression points. Their purpose is to help unlock higher loyalty levels as you continue playing slots. The programme therefore gives you a way to build progress over time rather than treating every session as a completely separate start.
The available information describes CP as the points used for higher levels. The practical idea is simple: qualifying slot wagering adds CP to your loyalty progress, and that progress is connected to the levels in the programme.
- Play qualifying slots
Place wagers on slot games to begin building your CP balance.
- Accumulate CP
The rate is 1 CP for every €5 wagered on slots.
- Work towards higher levels
Your CP is used to unlock higher loyalty levels as your qualifying play continues.
It is worth keeping this separate from the rewards you can spend. CP is about progression. RCP is the balance intended for redemptions.
How RCP works in the Bonus Shop
Redeemable Complimentary Points are the part of the programme you can use in the Bonus Shop. The stated earning rate is also 1 RCP for every €5 wagered on slots. Once you have RCP available, you can exchange it for bonuses or real-world items offered in the shop.
A simple example: if you wager €250 on slots, the rate produces 50 RCP. Those points are then intended for redemption in the Bonus Shop. The exact item or bonus you choose depends on what is available there when you redeem.
- Use slot wagering to build your RCP balance.
- Remember that 1 RCP is earned per €5 wagered on slots.
- Open the Bonus Shop when you want to use your points.
- Choose from the available bonuses or real-world items.
- Keep CP and RCP separate when checking your progress.
RCP is the redeemable balance
If your aim is to exchange points for something in the Bonus Shop, focus on your RCP balance. CP is used for loyalty-level progress instead.
A worked points example using slot wagers
Here is how the rate looks across a longer session. Imagine you place €500 in total slot wagers. Divide €500 by €5, and the result is 100. That means the session would generate 100 CP and 100 RCP under the stated points rate.
| Total slot wagers | CP earned | RCP earned |
|---|---|---|
| €5 | 1 | 1 |
| €25 | 5 | 5 |
| €100 | 20 | 20 |
| €250 | 50 | 50 |
| €500 | 100 | 100 |
These are points calculations, not a promise of a particular reward value. The useful takeaway is the distinction: the CP total supports loyalty progression, while the RCP total is the one connected to Bonus Shop redemptions.
Play within a budget
Points do not remove the financial risk of gambling. Set a budget before playing, treat the programme as entertainment and avoid chasing points by wagering more than you planned.
How to use the programme without losing track
The easiest way to manage the programme is to decide what you want from it before you start. If you are interested in moving through loyalty levels, watch your CP progress. If you want something from the Bonus Shop, watch your RCP balance.
- Set a personal spending limit for the session.
- Choose slot games that fit your entertainment budget.
- Keep an eye on the amount wagered, since the points rate is based on slot wagering.
- Check whether your progress is showing as CP, RCP or both.
- Use RCP in the Bonus Shop when you are ready to redeem.
- Stop playing when you reach your planned limit, whether or not you have reached a points target.
Honestly, this is the part most people skip: points should follow your normal play, not dictate it. A loyalty balance is useful when it rewards activity you already planned. It is not a good reason to increase your stake or extend a session.
What to remember before you start collecting points
The programme is focused on slots. The stated CP and RCP rate is 1 point per €5 wagered on slots, so the points calculation should not be treated as a general rate for every game type. Keep that in mind if you move between pokies and table or live games.
CP and RCP are also not interchangeable in purpose. CP supports loyalty-level progress. RCP is the redemption balance for the Bonus Shop. Checking the correct balance can save you a little confusion when you are deciding whether to keep building progress or use an available reward.
- The earning rate is 1 CP and 1 RCP per €5 wagered on slots.
- CP is used to unlock higher loyalty levels.
- RCP can be redeemed for bonuses or real-world items in the Bonus Shop.
- The programme should be used alongside a fixed gambling budget.
- Points are not a guarantee of profit or a way to remove gambling risk.
Ready to check your loyalty progress?
Keep your play within budget, then review your CP and RCP balances to see how your slot wagering is contributing to the programme.
Loyalty Program: your questions
What are Complimentary Points at Hollywin Casino?
Complimentary Points, or CP, are loyalty points earned through slot wagering. They are used to help unlock higher loyalty levels.
What are Redeemable Complimentary Points?
Redeemable Complimentary Points, or RCP, are earned from slot wagering and can be exchanged in the Bonus Shop for bonuses or real-world items.
How many CP do I earn per €5 wagered?
You earn 1 CP for every €5 wagered on slots. The same €5 slot wager also earns 1 RCP.
Can I use CP in the Bonus Shop?
CP is used to unlock higher loyalty levels. RCP is the point balance used for Bonus Shop redemptions.
What can I redeem RCP for?
RCP can be exchanged in the Bonus Shop for bonuses or real-world items.
Do table games earn points at the same rate?
The stated loyalty earning rate applies to slot wagers: 1 CP and 1 RCP per €5 wagered on slots.
Do points guarantee a gambling profit?
No. Points are loyalty rewards, while gambling still involves financial risk. Set a budget and treat the programme as entertainment.
